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Frequently Asked Questions

Hotel Cleaning FAQs

Have a question about our hotel cleaning services? Find the answer here.

HOTEL CLEANING

FREE QUOTE

What types of cleaning services do you offer for hotels?

We offer daily housekeeping, deep cleaning, linen and laundry services, carpet and upholstery cleaning, and more.

How do you ensure the cleanliness of high-traffic areas?

We follow a thorough cleaning process using high-quality products and equipment to ensure all high-traffic areas are sanitized regularly.

Do you use environmentally friendly cleaning products?

Yes, we offer eco-friendly cleaning solutions that are safe for guests and staff while being effective in maintaining hygiene.

Can you accommodate special cleaning requests?

Absolutely! We can tailor our cleaning services to meet specific needs, such as hypoallergenic cleaning or extra sanitation for high-touch surfaces.

How do you handle room turnovers during peak seasons?

Our team is trained to work efficiently during high-occupancy periods, ensuring fast and thorough cleaning to meet your scheduling needs.

Are your cleaning staff trained in safety and hygiene protocols?

Yes, all our staff have been trained in hotel cleanliness standards and health protocols, including COVID-19 safety measures.

What is your cleaner's pricing structure?

Our pricing is flexible and depends on the size of the hotel, the type of service required, and frequency of cleaning. We provide free customized quotes so you can get the best possible value.

How do you manage guest privacy and minimize disruption?

Our staff is trained to respect guest privacy and we ensure minimal disruption by working during off-peak hours or coordinating with the hotel’s schedule.

How often are common areas cleaned?

Common areas like lobbies, elevators, and restrooms are cleaned multiple times a day, depending on hotel occupancy and foot traffic.

What COVID-19 protocols do you follow?

We follow the latest health and safety guidelines, including the use of disinfectants recommended by health authorities and personal protective equipment (PPE) for staff.

Do you offer linen and laundry services?

Yes, we provide full linen and laundry services, ensuring fresh, sanitized linens are available for all hotel rooms.

General Cleaning FAQs

Have a question about our cleaning services? Find the answer here.

OUR SERVICES

FREE QUOTE

What types of cleaning services do you offer?

We provide a variety of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and specialized services like carpet and window cleaning.

How can I request a quote for your services?

You can get a quote by filling out the quick and easy form (it only takes around 30 seconds). Just click the 'GET YOUR FREE QUOTE' button in the top right corner to find the form, then just fill out the easy info. After that, we'll be in touch within 24 hours.

What are your hours of operation?

Our business hours are 8 a.m. to 10 p.m. 7 days a week. This includes our service operation times as well as getting in touch with us online.

Are your cleaning products environmentally friendly?

Yes, we prioritize using eco-friendly and non-toxic cleaning products to ensure a safe environment for our clients, their families, and pets.

Do I need to be present during the cleaning?

No, you don’t have to be present. Many clients choose to be away during cleaning sessions. We can arrange access to your home or business as needed.

What measures do you take to ensure safety and security?

All our cleaners are thoroughly vetted, insured, and trained to follow strict safety protocols. We also take care to respect your property and privacy at all times.

What should I do before the cleaning service arrives?

It’s helpful to clear away any personal items or valuables. If there are specific areas you want us to focus on, please communicate those in advance.

How do you manage guest privacy and minimize disruption?

In the unlikely situation that you're not satisfied with our cleaning services, just get in touch within 24 hours and we'll be back to give you a full reclean, free of charge!

Do you offer recurring cleaning services?

Yes, we offer customizable recurring cleaning options—weekly, bi-weekly, or monthly—to fit your schedule and needs.

What is your cleaning service cancellation policy?

You can cancel or reschedule your appointment without any penalty as long as you notify us at least 24 hours in advance.

Do your cleaners have insurance coverage?

Yes, we are fully insured, which protects both our clients and our staff during the cleaning process for your peace of mind.

Home Cleaning FAQs

Have a question about our home cleaning services? Find the answer here.

HOME CLEANING

FREE QUOTE

What cleaning services do you offer?

We provide a range of cleaning services, including general house cleaning, deep cleaning, move-in/move-out cleaning, and specialized services like carpet and upholstery cleaning.

How do you price your home cleaning services?

Our pricing is based on several factors, including the size of your home, the level of cleaning required, and any special requests. We offer free quotes to make sure that you receive the best value possible.

Are your cleaning products safe for my family and pets?

Yes, we use eco-friendly and non-toxic cleaning products that are safe for children and pets.

Do I need to be home during the cleaning?

It’s entirely up to you! Many clients choose to be away during the cleaning, and we can make arrangements for access to your home if you prefer.

What if I’m not satisfied with the cleaning?

Your satisfaction is our priority. If you’re not completely satisfied with a cleaning, just get in touch with us within 24 hours and we'll be back to give you a FREE reclean!

How do you ensure the quality of your cleaning?

Our team is trained and experienced, and we follow a detailed checklist to ensure consistent quality. Ace Cleaning is also trusted by 50+ happy clients across Auckland, and we always maintain our 5-star service standards. We also encourage client feedback to continually improve our services. And if you don't love our cleaning services, get in touch with us within 24 hours and we'll give you a full reclean, free of charge!

Are your cleaners insured and background-checked?

Yes, all our cleaners are fully insured and undergo thorough background checks to ensure your peace of mind

Can I schedule a one-time cleaning service?

Absolutely! We offer one-time cleaning services as well as recurring cleaning schedules to fit your needs.

How do I prepare my home for a cleaning?

We recommend decluttering and securing any valuables. If there are specific areas or items you’d like us to focus on, please let us know in advance.

What is your cleaning service cancellation policy?

We understand that plans can change. You can cancel or reschedule your appointment with at least 24 hours' notice without any fees.

Do you offer any discounts or packages?

As of this time, we are offering a 'spotless or it's FREE' guarantee, meaning that if your clean doesn't leave your property spotless, the service is FREE! We also offer a 24H reclean guarantee, meaning that if we missed a spot, just get in touch with us within 24 hours and we'll give you a full reclean, free of charge!

Commercial Cleaning

Have a question about our commercial cleaning services? Find the answer here.

COMMERCIAL CLEANING

FREE QUOTE

What types of commercial properties do you clean?

We clean a wide range of commercial properties, including offices, retail stores, warehouses, restaurants, healthcare facilities, and industrial sites.

What is included in your commercial cleaning service?

Our services typically include floor cleaning, dusting, restroom sanitization, trash removal, kitchen/breakroom cleaning, window cleaning, and disinfecting high-touch areas. We also offer customized cleaning plans to meet your specific needs.

How much does commercial cleaning cost?

Pricing is based on the size of the facility, the frequency of cleaning, and the specific services required. We provide customized free quotes after evaluating your space.

Do you offer after-hours or weekend cleaning?

Yes, we offer flexible cleaning schedules, including after-hours, weekends, or overnight cleaning, to avoid disrupting your business operations.

Do you provide cleaning for industries like healthcare?

Yes, we have specialized cleaning protocols for industries with specific hygiene requirements, such as healthcare, food services, and manufacturing. We follow all relevant regulations and safety standards.

What types of cleaning products do you use?

We use high-quality, professional-grade cleaning products, including eco-friendly and non-toxic options that are safe for both employees and the environment.

Can you handle large commercial spaces like warehouses?

Yes, we have the experience and equipment to clean large commercial spaces, including warehouses, distribution centers, and industrial facilities, ensuring a safe and clean environment for your operations.

How do you ensure the security of our facility during cleaning?

All of our staff are background-checked, fully trained, and adhere to strict security protocols. We can also work with your security team to ensure compliance with your facility’s procedures.

Do you offer deep cleaning or one-time cleaning services?

Yes, in addition to regular cleaning, we offer one-time deep cleaning services, ideal for special occasions, post-construction, or periodic intensive cleanings.

How do you ensure high standards of cleanliness?

We perform regular quality checks and use detailed checklists to ensure all cleaning tasks are completed to the highest standard. We also welcome client feedback and adjust services as needed.

What areas do you serve for commercial cleaning services?

We provide commercial cleaning services in the Auckland Region. Please contact us to confirm if your facility is within our service range.

Office Cleaning FAQs

Have a question about our office cleaning services? Find the answer here.

OFFICE CLEANING

FREE QUOTE

What services are included in your office cleaning package?

Our office cleaning services include dusting, vacuuming, floor mopping, restroom sanitization, kitchen cleaning, trash removal, and disinfecting high-touch areas like desks, keyboards, and door handles.

Do you offer flexible cleaning schedules?

Yes, we provide flexible cleaning schedules to meet your needs, including daily, weekly, bi-weekly, or monthly cleaning, as well as after-hours or weekend services to minimize disruption.

How much does office cleaning cost?

Pricing is based on the size of the office, the frequency of cleaning, and any specific services required. We provide tailored free quotes after assessing your office space.

Do you provide eco-friendly cleaning options?

Yes, we offer eco-friendly cleaning services using green, non-toxic cleaning products that are safe for both employees and the environment.

How do you ensure the security of our office during cleaning?

Our staff is fully trained and background-checked to ensure security and professionalism. We can also work with your security protocols to ensure the safety of your office during and after cleaning.

Can you clean office kitchens and break rooms?

Yes, our services include cleaning and sanitizing office kitchens, break rooms, and any appliances such as microwaves, refrigerators, and coffee machines.

What precautions do you take to prevent the spread of germs?

We use EPA-approved disinfectants and focus on high-touch areas to minimize the spread of germs and viruses. Our staff is also trained in health and safety protocols, including COVID-19 cleaning measures.

Do you offer carpet cleaning and floor care?

Yes, we provide specialized services such as carpet cleaning, floor stripping, waxing, and polishing to maintain the appearance and hygiene of your office flooring.

Can you clean after business hours?

Yes, we offer after-hours and weekend cleaning services to ensure minimal disruption to your business operations.

Do you offer deep cleaning services for offices?

Yes, we provide deep cleaning services that go beyond regular cleaning, including detailed sanitization of restrooms, kitchens, windows, and hard-to-reach areas.

What areas do you service for office cleaning?

We provide office cleaning services in the Auckland region. Please contact us to confirm if your office location is within our service area.

Build Cleaning FAQs

Have a question about our construction cleaning services? Find the answer here.

CONSTRUCTION CLEANING

FREE QUOTE

Do you handle post-construction debris removal?

Yes, we remove all construction debris, such as leftover materials, packaging, and waste, ensuring the site is clean and safe for use.

How long does a post-construction clean take?

The duration depends on the size of the property and the extent of cleaning required, but a typical job can take between a few hours and a couple of days for larger projects.

Can you clean high areas, windows, and fixtures?

Yes, we clean windows, light fixtures, and hard-to-reach areas, ensuring every part of the new build is clean and free of dust or debris.

What safety measures do you take during cleaning?

Our team follows strict safety protocols, including the use of personal protective equipment (PPE) and adherence to site safety regulations, to ensure a safe cleaning process.

What does your construction cleaning service include?

Our service includes removing dust, debris, and construction materials, cleaning windows, walls, floors, and fixtures, as well as polishing surfaces and ensuring the site is spotless and ready for occupancy.

Do you provide both rough and final cleaning?

Yes, we offer both rough cleaning (during construction) to manage debris and dust, as well as final cleaning to prepare the space for handover or occupancy.

How much does construction cleaning cost?

Pricing depends on the size and condition of the site, the level of cleaning required, and any special requests. We provide customized free quotes after assessing the project.

Do you offer cleaning for residential and commercial?

Yes, we provide post-construction cleaning for both residential properties (homes, apartments) and commercial buildings (offices, retail spaces, etc.).

Can you provide cleaning during different stages of the process?

Yes, we offer flexible cleaning services during various stages of construction, including rough, intermediate, and final cleanings to meet project timelines.

What cleaning products do you use for construction sites?

We use industrial-strength cleaning products that are safe for all surfaces and effective at removing dust, adhesives, and other construction residues.

What areas do you service for construction cleaning?

We offer services in the Auckland region and are happy to confirm if your construction project is within our service range.

Health Cleaning FAQs

Have a question about our healthcare cleaning services? Find the answer here.

HEALTHCARE CLEANING

FREE QUOTE

What types of healthcare facilities do you clean?

We provide cleaning services for hospitals, clinics, dental offices, nursing homes, urgent care centers, and other medical facilities.

Do you follow specific protocols for healthcare environments?

Yes, we strictly adhere to healthcare cleaning standards, including CDC, OSHA, and EPA guidelines, to ensure infection control and prevent cross-contamination.

What methods do you use to prevent the spread of pathogens?

Yes, we offer eco-friendly cleaning solutions that are safe for guests and staff while being effective in maintaining hygiene.

How do you handle biohazardous waste?

Our staff is trained in the proper handling and disposal of biohazardous waste, ensuring compliance with all healthcare regulations and protocols for infectious materials.

Are your cleaners trained in infection control?

Yes, our team undergoes specialized training in infection control procedures, including PPE usage, hand hygiene, and safe cleaning practices for healthcare settings.

How often should healthcare facilities be cleaned?

Healthcare facilities typically require daily cleaning, with high-traffic areas and treatment rooms cleaned multiple times a day. We can tailor our schedule to meet your specific needs.

Do you offer terminal cleaning services?

Yes, we provide terminal cleaning for operating rooms, isolation rooms, and patient discharge areas, ensuring they are thoroughly disinfected before being used again.

What types of cleaning products do you use in medical settings?

We use EPA-approved, hospital-grade disinfectants that are effective against a wide range of pathogens, including bacteria, viruses, and fungi.

Can you provide cleaning during business hours?

Yes, our cleaning staff is trained to work discreetly and efficiently during operating hours, ensuring minimal disruption to patients, staff, and visitors.

Do you offer deep cleaning and floor care services?

Yes, we offer deep cleaning services for floors, including carpet cleaning, floor stripping, waxing, and buffing, as well as specialized cleaning for medical equipment areas.

What areas do you service for healthcare cleaning?

We provide healthcare cleaning services in Auckland and are happy to confirm if your facility is within our service area.

School Cleaning FAQs

Have a question about our educational cleaning services? Find the answer here.

EDUCATIONAL CLEANING

FREE QUOTE

What areas do you clean in educational facilities?

We clean classrooms, restrooms, cafeterias, hallways, libraries, gyms, and administrative offices, ensuring all spaces are sanitized and well-maintained.

What cleaning products do you use in schools?

We use eco-friendly, non-toxic, and child-safe cleaning products that are effective in disinfecting surfaces without harming students or staff.

Do you offer disinfection services to prevent the spread of viruses?

Yes, we provide thorough disinfection of high-touch areas, such as desks, door handles, and restrooms, using hospital-grade disinfectants to minimize the risk of viral infections.

How often should a school be cleaned?

We recommend daily cleaning for classrooms, restrooms, and high-traffic areas, with deeper cleanings on a weekly or monthly basis depending on the facility’s needs.

Do you clean school gyms and athletic facilities?

Yes, we offer cleaning services for gymnasiums, locker rooms, and sports facilities, including equipment sanitization and floor cleaning.

Can you clean after school hours or during breaks?

Yes, we can schedule cleaning services after school hours, on weekends, or during school breaks to ensure minimal disruption to students and staff.

Do you provide restroom cleaning services?

Absolutely! Our restroom cleaning services include disinfecting sinks, toilets, and floors, restocking supplies, and ensuring a fresh, sanitary environment.

How do you ensure the safety of students/staff during cleaning?

Our staff is trained in safety protocols, including the proper use of non-toxic cleaning products and ensuring that all areas are safe and free of hazards during and after cleaning.

Do you offer deep cleaning services during school holidays?

Yes, we offer deep cleaning services during school holidays or summer breaks, including carpet shampooing, floor waxing, and detailed cleaning of hard-to-reach areas.

Are your staff members background-checked?

Yes, all of our cleaning staff undergo thorough background checks to ensure the safety and security of your students and faculty.

What areas do you service for educational facility cleaning?

We provide cleaning services for schools and educational institutions in Auckland. Please contact us to confirm if your location is within our service range.

Gym Cleaning FAQs

Have a question about our gym cleaning services? Find the answer here.

GYM CLEANING

FREE QUOTE

What types of cleaning services do you provide for gyms?

We offer daily, weekly, and deep cleaning services for all areas of the gym, including equipment sanitization, locker room cleaning, restroom disinfection, and floor cleaning.

Do you sanitize the gym equipment?

Yes, we thoroughly clean and disinfect all gym equipment, including machines, free weights, mats, and high-touch areas to ensure a safe and hygienic workout environment.

What cleaning products do you use in the gym?

We use professional-grade, EPA-approved disinfectants that are safe for gym environments, effective in killing germs, and non-corrosive to gym equipment.

How often should a gym be cleaned?

We recommend daily cleaning for high-traffic areas and equipment, with more thorough deep cleanings weekly or bi-weekly, depending on gym usage.

Do you offer cleaning services for locker rooms and showers?

Yes, we provide detailed cleaning and sanitization for locker rooms, showers, and restroom areas to maintain a clean and pleasant environment for gym members.

How do you prevent the spread of germs in high-traffic areas?

We focus on high-touch surfaces such as door handles, benches, and shared equipment, using disinfectants proven to kill bacteria and viruses. We also use color-coded microfiber cloths to prevent cross-contamination.

Do you offer eco-friendly cleaning options?

Yes, we provide eco-friendly cleaning services using green, non-toxic cleaning products that are safe for the environment and the health of gym members and staff.

Can you clean the floors, including mats and carpets?

Absolutely! We offer thorough floor cleaning services, including sanitizing gym mats, sweeping, mopping, and vacuuming carpeted areas to ensure cleanliness.

Do you offer cleaning during business hours?

Yes, we can schedule cleaning during or after business hours depending on your preference, ensuring minimal disruption to gym members.

Are your cleaners trained in health and safety protocols?

Yes, our staff is trained in proper cleaning procedures, health regulations, and safety protocols, ensuring compliance with local health guidelines, including COVID-19 measures.

What areas do you serve for gym cleaning services?

We provide gym cleaning services in Auckland and are happy to confirm if your gym is within our service range.

Yacht Cleaning FAQs

Have a question about our yacht cleaning services? Find the answer here.

YACHT CLEANING

FREE QUOTE

What types of yacht cleaning services do you offer?

We provide a range of services including interior and exterior cleaning, deck washing, hull cleaning, and polishing, as well as detailing for cabins, kitchens, and bathrooms.

Do you offer both regular and one-time cleaning services?

Yes, we offer one-time deep cleans as well as regular maintenance cleaning, customized to fit your needs and schedule.

What cleaning products do you use?

We use eco-friendly, marine-safe cleaning products that are effective yet gentle on your yacht’s surfaces and safe for the marine environment.

Can you clean the hull and underwater parts of the yacht?

Yes, we offer specialized hull cleaning services, including barnacle removal and underwater cleaning to keep your yacht in top condition.

Do I need to be present during the cleaning?

No, you don’t need to be present. We can arrange access to your yacht with your marina or boatyard, ensuring hassle-free service.

How much does yacht cleaning cost?

Pricing depends on the size of the yacht, the level of cleaning required, and any additional services like polishing or detailing. We offer customized free quotes based on your specific needs.

Do you clean the engine room and technical spaces?

Yes, we provide detailed cleaning for engine rooms, technical spaces, and storage areas, ensuring every part of your yacht is spotless.

How long does a typical yacht cleaning take?

The duration varies depending on the size of the yacht and the type of cleaning needed, but a standard cleaning may take between 4 to 8 hours.

Can you remove tough stains or mold from the yacht’s interior?

Yes, we specialize in deep cleaning services that target tough stains, mold, and mildew in cabins, bathrooms, and other interior areas.

Do you offer polishing and waxing services?

Yes, we provide exterior polishing and waxing services to protect and enhance the appearance of your yacht’s surfaces, including the hull and deck.

What areas do you serve for yacht cleaning?

We service the Auckland region including the city harbor and can travel to other nearby areas upon request. Please contact us to confirm service availability at your location

AirBnB Cleaning FAQs

Have a question about our AirBnB cleaning services? Find the answer here.

AIRBNB CLEANING

FREE QUOTE

What is included in your Airbnb cleaning service?

Our service includes a thorough cleaning of all rooms, changing bed linens, sanitizing bathrooms, cleaning kitchen appliances, vacuuming, dusting, and garbage removal to ensure the property is guest-ready.

Do you provide laundry services for linens and towels?

Yes, we offer laundry services for linens and towels as part of our cleaning package, ensuring fresh, clean bedding and towels for every guest.

How much does Airbnb cleaning cost?

Pricing depends on the size of the property and specific cleaning requirements. We provide custom free quotes to fit your needs.

Can you clean between same-day check-ins and check-outs?

Yes, we offer fast and efficient turnover cleaning services to ensure the property is ready for new guests, even with same-day bookings.

Do you restock supplies like toilet paper and toiletries?

Yes, we can restock basic supplies like toilet paper, soap, and other toiletries if requested. This can be included in your service plan.

Do you offer deep cleaning services for Airbnbs?

Yes, in addition to regular turnover cleanings, we offer deep cleaning services, which include cleaning under furniture, scrubbing grout, and detailed appliance cleaning.

How do you handle guest damage beyond normal cleaning?

If we encounter any excessive mess or damage during cleaning, we will document the issue and notify you immediately, providing photos and details for you to take action with your guest.

Do I need to provide cleaning supplies?

No, we bring all the necessary cleaning supplies and equipment. However, if you prefer specific products to be used, you can let us know and we can accommodate.

How do you handle key collection and access to the property?

We can work with smart locks, key codes, or key exchanges. If keys need to be collected from a specific location, we will arrange this based on your instructions.

What areas do you service for Airbnb cleaning?

We provide cleaning services in the Auckland region and are happy to confirm if your property is within our cleaning range.

Do you offer flexible scheduling for Airbnb cleanings?

Yes, we understand the unpredictable nature of bookings, so we offer flexible cleaning schedules to accommodate last-minute changes or cancellations.

EOT Cleaning

Have a question about our end of tenancy cleaning services? Find the answer here.

EOT Cleaning

FREE QUOTE

Can you clean carpets and upholstery as part of the service?

Yes, we offer carpet and upholstery cleaning as an additional service to ensure your property is left in pristine condition.

Do you guarantee your cleaning will meet the landlord's standards?

Yes, we offer a satisfaction guarantee and ensure that our cleaning meets the high standards requiredn. We also offer a 24H reclean guarantee, meaning if you're not happy with our service, we'll reclean the entire property FREE if you get back in touch within 24 hours.

What happens if my landlord is not satisfied with the cleaning?

If there are any issues, we provide a free re-clean within 24 hours to address any concerns and to ensure your property looks spotless!

How much does end of tenancy cleaning cost?

Pricing depends on the size of the property and any additional services required, like carpet cleaning. We provide free customized quotes after assessing your specific needs.

What is included in your end of tenancy cleaning service?

Our service covers a full deep clean of the property, including all rooms, kitchen appliances, windows (from the inside), and bathrooms, ensuring it meets the standards required by landlords or letting agents.

Do you provide all the cleaning materials and equipment

Yes, we bring all necessary professional cleaning supplies and equipment to carry out a thorough end of tenancy clean.

How long does an end of tenancy clean take?

The time required depends on the size and condition of the property. Typically, it can take between 3 to 8 hours for a standard property.

Can I book an end of tenancy clean at short notice?

Yes, we understand that move-out dates can change, and we aim to accommodate short-notice bookings whenever possible.

Do I need to be at the property during the cleaning?

No, you do not need to be present. We can arrange key collection and return for your convenience, or you can leave the keys with us on the day.

Do you clean ovens and kitchen appliances?

Yes, our end of tenancy service includes deep cleaning of all kitchen appliances, including ovens, fridges, and dishwashers, to meet landlord standards.

Can you clean windows and blinds?

Yes, we clean windows from the inside and can also clean blinds upon request as part of the end of tenancy service.

Why Choose Us?

Our priority is to give you top-quality cleaning services at an affordable price, without sacrificing our 5-star service standards. Whether you're looking for a house clean or you need an entire commercial facility looking spotless, use the fast, professional, and reliable team at Ace Cleaning to get the job done - and to get your property looking sparkling-clean!

Our expert team has over five years of experience in the field in all types of industries from commercial cleaning, AirBnB cleaning, to even debris removal on the construction site, with no less than 5-star reviews. We are perfectly capable of handling any of your cleaning needs, and with a 5-star service you love! Deep cleaning, regular house cleaning, yacht cleaning, healthcare cleaning, we do it all.

We maintain our affordability while also staying easy to work with, flexible, fast, and reliable. Our team always keeps crystal-clear communication and responds to any enquiries rapidly. We guarantee a spotless clean you love the look of, or we'll give you a free touch up to make your property sparkle. And if you need more than a touch up, get in touch within 24 hours after the service and we'll even give you a full reclean, free of charge.

For any of your cleaning needs, whether commercial or residential, choose the professional team at Ace Cleaning to make your property sparkle!

150+ Happy Clients

Over our 5+ years of experience in the field, we've been spotlessly cleaning properties for 150+ happy clients in Auckland.

5+ Years of Experience

The expert team at Ace Cleaning has over five years of experience under their belts, meaning we're perfectly capable to handle any of your cleaning needs, whether it's commercial cleaning, house cleaning, or even construction cleaning.

Perfect 5-Star Rating

Ace Cleaning has a perfect 5-star rating, and we never go below our 5-star service standard. We keep crystal-clear communication, maintain affordability, and work professionally to make sure your property is left spotless!

Our Guarantees

Satisfaction Guarantee

If you find we missed a spot during your cleaning service, we'll come and touch up your clean free of charge! Just get in touch with us within 24 hours. It's super easy: just submit the easy form on our contact page.

24H Reclean Guarantee

If you're still unsatisfied with the cleaning service, just get in touch with us within 24 hours and we'll give you a full reclean service, free of charge!

Full refund Guarantee

And then in the highly unlikely event that you still are unsatisfied with the cleaning services, we'll give you a full refund with only a few questions asked. Just get in touch with us within 24 hours and we'll work out your refund.

Need A Clean? Get Your FREE Quote Now

Getting your FREE quote is quick and easy: just take 30 seconds to fill out this form then we'll get back to you within 24 hours!

"Quick, reliable, competent"

"Contacted for a wine spill and was met with quick, reliable and competent service from the cleaning crew; were very friendly and approachable." - 'Santy'

Excellent - 5-Stars